How we use your data

Privacy policy

This Privacy Policy describes how and when PA Professional UK collect, use, and share information when you purchase an item from us , contact us , or otherwise use our services.

“We” or “Us” means PA Professional UK.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including any third party services you access.

Information I Collect

To fulfil your order (for services or membership), you must provide us with certain information (which you also authorised Stripe payments to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

You may need to provide PA Professional UK with information to provide a service eg providing your advert, website address. We do not keep any of these once the service has been provided.

Why We Need Your Information and How We Use It

We may hold information such as your email address for sending newsletters or to market our services if you give your expressed consent.

If you receive our blog news articles this will be done via WordPress and you can control your settings from WordPress to unsubscribe etc.

We rely on a number of legal bases to collect, use, and share your information, including:

A) As needed to provide our services, such as when we use your information to fulfil your order or complete a report, settle disputes, or to provide customer support;

B) If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law such as needing your full address to comply with digital tax accounting; and

C) As necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as

1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

A) We do not share information to third parties other than for legal obligation below.

Legal collection of information 

We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to:

(a) respond to legal process or to government requests;

(b) enforce our agreements, terms and policies;

(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or

(d) protect the rights, property, and safety of our customers, or others.

(e) to prevent or report abuse of elderly or disabled people as ‘vulnerable adults’ .

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described here in our Privacy Policy. 

However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes.