Understanding Personal Assistance: Your Go-To Resource

An information library for people who:

  • Employ personal assistants (PAs) or care workers (privately or using Direct Payments),
  • Purchase assistance or care from a self employed PA / care worker.

This information library is designed for individuals employing Personal Assistants (PAs) or care workers, whether through Direct Payments or privately. Developed by PA users in 2025/6 under the guidance of Louise Watch, it aims to provide resources for those seeking assistance in daily living from various types of support/care workers.

Lead and contact: Louise Watch


Some people call the person who helps them in their daily lives a Personal Assistant, care worker, care assistant, home help or support worker. There are differences between these, but we will refer to them as Personal Assistants (PAs).